Job Title:   Sr. Quality Assurance Manager

  • Job ID

  • 26317

  • Category

  • Default

Job Description

You will play a critical role in managing and coordinating the quality team and management systems for our Windsor Manufacturing facility.  You are a strong people manager with an eye for the best structure for quality systems, and can effectively partner with many departments and functions.


Your role will involve:

  • Building and maintaining processes for quality Key Performance Indicators and communicating them effectively across the organization
  • Managing the Quality Engineering, shop floor Quality Control and Order Review teams
  • Analyzing various forms of quality data to generate conclusions and recommendations for the operating organization, driving constant improvements in product quality
  • Managing incoming material quality management processes
  • Interacting with product development and product marketing teams to define quality requirements and specifications for new products and new production methods
  • Providing in-depth communication with Customer Service Management Team to clarify customer feedback and concerns, driving specific actions in the manufacturing facility
  • Creating and implementing standard procedures and systematic approaches for Quality Management across the facility
  • Coordinating actions and procedures with other Vistaprint manufacturing facilities

In return you will bring:

  • B.S. Degree in Engineering or technical degree in a related field preferred
  • Minimum 10 years’ experience managing in a world-class manufacturing environment
  • Minimum 5 years working in Quality
  • CQE Certification preferred
  • Black Belt Certification considered a definite asset
  • Very strong people management and motivational skills
  • Lead culture change from productivity driven to quality driven
  • Project Management, knowledge of statistical analysis techniques, DOE, Six Sigma/Lean Manufacturing, ergonomic manual assembly workstation design, process flow, material handling, assembly fixture design
  • A passion for excellence in people, processes and analytics. This is a hands-on position that will require a self-motivated, high energy level individual
  • Advanced communication, interpersonal, negotiation, problem-solving, and time and priority skills
  • Ability to meet deadlines and to maintain focus on quality deliverables/ project milestones and proven ability to perform in a high-pressure environment
  • A proven track record of clearly demonstrated leadership and assertiveness skills

Equal Opportunity Employer

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases we strive to do more than the law requires.


Vistaprint welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.