Job Title:   Employee Relations Coordinator

  • Job ID

  • 21361

  • Category

  • Human Resources

Job Description

As an Employee Relations Coordinator, your role is a mixture of ER admin and HR.  This position provides administrative support to the HR function as needed (e.g., transcribing hearing notes, record keeping, file maintenance, HRIS entry).


Your role will involve: 

  • Supporting the ER Specialists and Advisors with administrative functions
  • Transliterating all hearing recordings and preparing required documentation for managers and employees.
  • Maintaining employee files
  • Being skilled in the Jamaican labor law and the internal policies, to ensure compliance of all documents issued.
  • Coordinating and assisting with the facilitation of the grievance procedures
  • Assisting with the conducting of investigations related to employee concerns, interpersonal dynamics and disciplinary matters.
  • Assisting with compiling reports regarding employee investigations, policies and attrition analysis
  • Off boarding – conducting exit interviews and facilitating the termination process
  • Preparing and distributing job letters and other company correspondence
  • Reviewing and responding to all requests for extended leave for all employees to determine compliance with laws, policies and procedures.
  • Assisting with the generation of HR metric reports related to attrition, absenteeism and providing trend analysis
  • Performing other assigned tasks or related work as required and as assigned by the Snr. HR Advisor and/or HR Site Manager.

In return, you will bring:  

  • Diploma, Assoc. Degree in Human Resource Management, Business Administration, or Supervisory Management
  • At least two years’ experience in a Human Resources department with the primary job responsibilities of employee relations/HR generalist
  • Typing speed of at least 80wpm
  • Experience with stenography an asset
  • Excellent oral and written communication skills, including strong command of English language.
  • Ability to prioritize and work on multiple projects in a fast pace environment
  • Proficient computer skills using MS Office software including Word, Excel, and PowerPoint.
  • A passion for delivering excellent customer service
  • Sound knowledge of the philosophies, principles and practices of human resource management and Jamaican labor laws.
  • Ability to interact professionally with employees at all levels of the organization.
  • Experience with automated HRIS systems;
  • Capable of working in a constantly changing environment 
  • An aptitude for technology learning and the use of multiple systems