Lead Software Engineer- CARE

Job ID: 15298

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 Driven by Curiosity.

 

At Vistaprint, we believe that everything we do has a lasting impact on our customers and on each other. It begins and ends with a passion for helping our customers succeed. To give them our best, we empower our team with the autonomy they need to make smarter decisions and pursue higher value. We thrive on exploration, collaboration, and helping every customer grow their business beyond imagination. Fueled by technology and innovation, we are so much more than business cards.

 

 

Putting Your Expertise to Work

 

As Lead Software Engineer, you will help scale our unique design services for our global eCommerce customers. You will join one of our CARE squads as they develop new solutions to better develop and support the contact center platform. Your eCommerce and software expertise will have a significant impact to our customer service experience. You will mentor and lead your team; always seeking ways to improve, communicate openly, and be an active problem-solver. Throughout the design, development, and delivery stages you will surprise yourself with new levels of professional and personal growth.

 

Essential Functions

  • Design, develop and support of the contact center platform including user interface, business rules, object model and database model.
  • Web application development using ASP.NET MVC
  • Conduct code reviews and perform automated code migrations
  • Debug and troubleshoot defects and production incidents
  • Assist in performance analysis along with application reporting and monitoring
  • Develop internal/external web pages and tools for configuration, operations, and deployment
  • Contribute to and promote teamwork in a multi-vendor environment, developing complex multi-layered enterprise applications

 

Experience We’re Looking For

  • Bachelor's degree in Computer Science, Systems Engineering or similar or at least two year’s experience working in a software application development role
  • Problem solving and multitasking ability in a fast-paced, globally distributed environment
  • Strong communication skills, including the ability to work with business partners to understand and refine requirements
  • Familiarity with software development for the web (CSS, JavaScript, jQuery, DHTML, XML)
  • Experience in an SOA environment, ideally with RESTful services
  • Database design/programming with SQL is highly desirable
  • Familiarity with business process modelling, contact center applications or working in agile teams are a plus

 

Our People Are Your People

 

We truly believe in the innovation and creativity of our people at Vistaprint. Trusting them to understand the needs of our customers and to take the lead on finding better solutions is what we’re made of. When you work with us, you’ll be surrounded by ambitious and energetic individuals who challenge each other every day. When you come to us with inventiveness, ingenuity, humility, and endless curiosity, you’ll see that our people are your kind of people.

 

 

Equal Opportunity Employer

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status or marital status.

 

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About Vistaprint

Vistaprint, a Cimpress company, empowers 16 million micro businesses and consumers annually with affordable, professional print and digital solutions by leading the way in marketing, innovative technologies, custom products and manufacturing excellence.

We strive to be a world-class customer-centric company by offering a broad range of products and services via 25 easy-to-access, localized websites globally and by shipping to more than 130 countries around the world. Our customers benefit from our unique business model supported by proprietary technologies, high-volume production facilities and direct marketing expertise.

Employees of Vistaprint are passionate about understanding the needs of our customers to help them make an impression both at work and in life. We look for customer-centric people who bring ideas, visions and dreams and a passion to deliver on them regardless of department, title or tenure. If you’re a self-starter looking to make an impact, we offer highly rewarding opportunities to grow with us both personally and professionally.

Join some of the finest talent to deliver on our promise as one of the best industry-transforming – and career-transforming – companies in the world. Go to About Us to learn more.

Equal Opportunity Employer

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status or marital status.
Vistaprint does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Only resumes received from contracted agencies/vendors will be considered. Vistaprint will not be responsible or liable for any fees or costs associated with such unsolicited submissions.