Human Resources Operations Associate

Job ID: 19650

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About Cimpress

Cimpress N.V. (Nasdaq: CMPR) is the world leader in mass customization. For 20 years, the company has been producing, with the reliability, quality and affordability of mass production, small individual orders where each and every one embodies the personal relevance inherent to customized physical products. The company produces more than 46 million uniquely designed items a year. Cimpress’ portfolio of brands includes Tradeprint, Exaprint, Vistaprint, Albelli, Drukwerkdeal, Pixartprinting, Druck.at and others. That portfolio serves multiple customer segments across many applications for mass customization. To learn more, visit www.cimpress.com.

 

Human Resources Operations Associate 

Are you a highly detail-oriented person who loves Human Resources administration? Is your next step to apply your skills in a global setting?  Then read on!

You will be responsible for supporting the day-to-day operations associated with Human Resources (HR) processes, administration and supporting the execution of HR programs for the Waltham and Silver Spring locations. You will also be responsible for providing first level global HR customer service to employees and act as a Specialist for local or centralized HR Operations related questions.

 

Your role will involve:

  • Supporting in the onboarding process of a new hire, collecting all new hire paperwork
  • Monitoring the accuracy of employee data and paperwork requirements within the onboarding recruitment system
  • Managing the PTO/Break management, tuition approval, processing name change requests and other benefit administrative tasks
  • Creating and maintaining Standard Operating Procedures
  • Coordination of onsite HR related events or programs
  • Providing HR project support to the Global HR operations team
  • Managing HR queries through a centralized Request Management System
    • Directing employees to our Knowledge Management System
    • Answering employee queries via phone and email
    • Acting as specialist to answer location-specific questions
    • Appropriately escalating questions to Centers of Expertise (COE) when required Serve as curator for updates to HR Knowledge Base pages
    • Redirecting questions to Employee Relations and other non-HR COEs when required
  • Keeping informed on changes in policies or programs that may affect employees
  • Attend to day-to-day HR Operations activities and transactions
  • Supporting the temporary hiring program, liaising between teams and agencies to gather necessary requirements and place temporary resources
  • Maintain the highest level of confidentiality in all areas of responsibility

In return you will bring:

  • 1-2 years of HR administrative experience
  • Experience working in a HR Shared Service delivery model a plus
  • Excellent time management skills
  • Must be hands-on, detail-oriented, and process-minded and cope well with a high volume of HR transactions
  • Excellent interpersonal and communication skills
  • Ability to work accurately under time constraints
  • Demonstrated working knowledge of Microsoft Office productivity, including proficiency in MS Word, Excel, PowerPoint, and Outlook
  • Excellent verbal and written communication skills
  • Have consistently demonstrated a high level of customer service

This is a fantastic opportunity for you within this highly dynamic, rewarding environment! So if you are up for challenge in a fast-paced, energetic, and constantly changing environment, apply now!

 

Equal Employment Opportunity Employer: 

Cimpress is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status or marital status.  

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About Vistaprint

Vistaprint, a Cimpress company, empowers 16 million micro businesses and consumers annually with affordable, professional print and digital solutions by leading the way in marketing, innovative technologies, custom products and manufacturing excellence.

We strive to be a world-class customer-centric company by offering a broad range of products and services via 25 easy-to-access, localized websites globally and by shipping to more than 130 countries around the world. Our customers benefit from our unique business model supported by proprietary technologies, high-volume production facilities and direct marketing expertise.

Employees of Vistaprint are passionate about understanding the needs of our customers to help them make an impression both at work and in life. We look for customer-centric people who bring ideas, visions and dreams and a passion to deliver on them regardless of department, title or tenure. If you’re a self-starter looking to make an impact, we offer highly rewarding opportunities to grow with us both personally and professionally.

Join some of the finest talent to deliver on our promise as one of the best industry-transforming – and career-transforming – companies in the world. Go to About Us to learn more.

Equal Opportunity Employer

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status or marital status.
Vistaprint does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Only resumes received from contracted agencies/vendors will be considered. Vistaprint will not be responsible or liable for any fees or costs associated with such unsolicited submissions.