We're proud to offer topnotch customer service from three centers around the world – Jamaica, Tunisia and Germany. From here, skilled agents assist customers globally with order queries, product design, website navigation and more – helping customers get the best from our site and products. Our customer care support operations teams, located in our European and North American hubs in Barcelona and Waltham, help to coordinate and establish best in class service techniques and tactics.
We’ve already implemented customized call center technology, but of course it’s also the people who make this operation really special. They have an immediate and visible impact on small business owners’ marketing efforts which in turn helps their businesses grow. In 2011 alone we handled 4.4 million contacts.
If you’d like to work in a fast-paced, collaborative environment providing a first class service, come and be a part of our customer support teams at Vistaprint.
As a customer care agent, you’ll be positioned to help our customers with their questions, give order status updates and offer website and design support via email, chat and telephone. As a customer care support specialist, you’ll help to manage and coordinate our customer care activities across the globe.