Customer CARE Specialist, Swedish

Job ID: 7040

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Are you passionate about helping customers? We are currently looking for highly motivated Customer Care Representatives to join our multi-national team in Berlin.

 

YOUR ROLE

 

You provide friendly and personal inbound customer service via phone, email and chat. After extensive, fully paid training you will be the main person of contact for our customers. In addition to specific information, guidance and instructions for creating print products and websites, you support our customers during order placement, explain our product range and production processes. Your goal is to exceed customer expectations by giving professional customer-focused advice.

 

YOUR PROFILE

  • Working experience in the service industry
  • Native level Swedish speaker 
  • Genuine interest and passion for eCommerce and design
  • Excellent communication skills, both verbal and written
  • Service-oriented mentality
  • Demonstrated resilience and problem solving ability

OUR OFFER

  • Attractive working space in the center of Berlin
  • Easygoing work environment with flat hierarchies
  • Full and part time positions
  • Excellent career opportunities in a fast growing company
  • Working hours Monday to Friday between 8 am – 7 pm
  • Free public transportation (BVG-Ticket)
  • Free German language classes
  • Regular company events

 

You are welcome to find out more about us on youtube: http://www.youtube.com/watch?v=5JKJtddD8Ss

 

Apply Now

About Vistaprint

Vistaprint, a Cimpress company, empowers 16 million micro businesses and consumers annually with affordable, professional print and digital solutions by leading the way in marketing, innovative technologies, custom products and manufacturing excellence.

We strive to be a world-class customer-centric company by offering a broad range of products and services via 25 easy-to-access, localized websites globally and by shipping to more than 130 countries around the world. Our customers benefit from our unique business model supported by proprietary technologies, high-volume production facilities and direct marketing expertise.

Employees of Vistaprint are passionate about understanding the needs of our customers to help them make an impression both at work and in life. We look for customer-centric people who bring ideas, visions and dreams and a passion to deliver on them regardless of department, title or tenure. If you’re a self-starter looking to make an impact, we offer highly rewarding opportunities to grow with us both personally and professionally.

Join some of the finest talent to deliver on our promise as one of the best industry-transforming – and career-transforming – companies in the world. Go to About Us to learn more.

Equal Opportunity Employer

Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, veteran status or marital status.
Vistaprint does not accept unsolicited candidate referrals or resumes / CVs from third-party vendors, including recruitment agencies. Only resumes received from contracted agencies/vendors will be considered. Vistaprint will not be responsible or liable for any fees or costs associated with such unsolicited submissions.